911 Professional Development

Tools built for the people
who answer the call

Free, offline-first resources for working dispatchers and the supervisors who train them. No accounts, no tracking, no friction.

Built by an operations supervisor at a consolidated 911 center — 23 years in emergency communications, 150+ telecommunicators, 40+ agencies. Not a vendor. Not selling a platform.

40+
Free exercises
23
Years on console
Free
No login required
Training Series

Before the Call

Real-world incidents broken into structured dispatch challenges. 40+ exercises and growing.

#044
Exercise #044 · Long-Duration Federal Disaster Recovery
Space Shuttle Columbia — The Recovery
East Texas · February 1, 2003 · 250-Mile Debris Corridor · 25,000 Searchers · 100 Days
Multi-Agency Mass Casualty Long-Duration Operations Hazmat Evidence Recovery
#043
Exercise #043 · Infrastructure Training Series
West Fertilizer Company Explosion
West, Texas · April 17, 2013 · 15 Killed · 260 Injured · 20 Minutes from First Call to Detonation
Industrial EAP Mass Casualty
#042
Exercise #042 · Infrastructure Training Series
Olympic Pipeline Explosion — Whatcom Creek, Bellingham
Whatcom County, Washington · June 10, 1999 · 277,000 Gallons of Gasoline · Three Lives Lost
Pipeline EAP Caller Recognition
See Complete Exercise Library →
For Agencies

Paid services

The free library is the starting point. For agencies that want more — a subscription to structured in-service curriculum, or a custom exercise built around your jurisdiction and your incidents — these are the options.

Monthly Subscription
In-Service Training Modules

A new incident-based training module every month — written from the dispatcher perspective, built around real comm center failures and successes. Formatted for shift briefings. Includes a 10-question exam for documentation. Replaces the need for supervisors to write curriculum from scratch.

Real incidents Dispatcher perspective 10-question exam Printable PDF
$399 / year per agency
Get in touch → Schedule a call →
Custom Build
Agency-Branded Training Exercise

A training exercise built around an incident specific to your agency or jurisdiction — your CAD data, your radio traffic, your lessons. Delivered as your branded content. You own it and use it however you want.

Your incident Your branding You own it outright
Priced per engagement — get in touch to scope it.
Get in touch → Schedule a call →
Infrastructure Training
EAP / EOP Exercise Development

Your center holds EAPs for dams, pipelines, and hazmat facilities in your jurisdiction. Your staff has probably never trained on them. This turns those plans into ready-to-run dispatch exercises — built from your actual EAP documentation, specific to your geography.

Dam EAPs Pipeline plans Jurisdiction-specific
Priced per engagement — get in touch to scope it.
See the Infrastructure Series → Get in touch → Schedule a call →

All paid services route through the contact form below. No shopping cart, no automated checkout — just a conversation about what your agency needs.

Also Available

Other Tools

Study tools and references for 911 professionals at every stage.

Certification Prep
ENP Study App

450 practice questions across all 7 NENA ENP exam domains with spaced repetition, a review queue, progress tracking, and a full 100-question timed exam simulation. Installable to your home screen for offline use.

450 questions 7 domains Exam simulation Installable
Open app →
Pre-Employment Screening
Typing Assessment

Standardized typing test built for PSAP and ECC hiring. Dispatch-relevant passages, configurable duration and pass/fail thresholds, adjusted accuracy tracking that counts corrected mistakes, printable results for applicant files, and full applicant history with CSV and JSON export. Single HTML file — host it anywhere, no internet required.

10 dispatch passages Adjusted accuracy Printable results Offline-capable
Open tool →
April 1 Drop
DISPATCH-GPT

AI-powered dispatch intelligence. Analyzes caller tone, streamlines incident decisions, and confidently gets just enough wrong to be operationally concerning. Raccoon probability engine included at no additional cost.

Enterprise-ready 72% confidence Probably your jurisdiction
Run demo →
Coming Soon
Incident Debrief Templates

Structured post-incident review templates built around ICS-100 and NIMS standards. Guides supervisors through call documentation, team debrief facilitation, and identifying systemic patterns.

Supervisor-focused ICS / NIMS aligned Printable
In development
For Training Coordinators

Use these exercises in your program

Every exercise is free to use in shift briefings, training blocks, or self-study. Print to PDF for handouts. No login, no procurement, no subscription. Have a question or an incident you think should be an exercise? Drop a note.

Goes directly to my inbox. Nothing stored or tracked.
Or connect on LinkedIn Or schedule a 15-minute call

Get notified when new exercises drop

One email per new exercise. Nothing else.

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About this project

These tools come from a 911 ECC operations supervisor with emergency management credentials — not a training vendor trying to sell a platform.

Everything here is free, runs offline, and carries no tracking or advertising. If a tool helps your center, that's the point.

Privacy-first

Every exercise is a single HTML file. Nothing is sent to any server. Notes save locally to your own browser. You control your data entirely.