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What's Next for Before the Call

The library is complete. 46 exercises, same URLs, same free and offline-accessible format. Here's what changes and what doesn't.

Before the Call started as a thought exercise I sent my team about a California avalanche. People asked for more. Several months later, the library is 46 exercises across the main series, the Infrastructure Training Series, and the Saturday Specials - built one incident at a time, on nights and weekends, from the communications center perspective.

As of today, the library is complete.

I've taken a role as Lead 911 Advocate at ThisGen, reporting to the CEO. New dispatch training content I produce will live there. The work is going to look familiar - scenario-based exercises, thought experiments, tools for dispatchers and trainers - because that's what got me hired. If you've used BTC, you'll recognize the voice.

A few things worth being direct about.

The archive stays

Everything currently published at 911.xebradelta.com stays exactly where it is. Same URLs, same exercises, same free, offline-accessible, no-login, no-tracking format. Nothing gets paywalled. Nothing gets moved behind a vendor login. If you've been printing exercises for shift briefings, keep doing it. If you've been pointing new hires here, keep doing it. The archive is the archive.

No new dispatch training exercises will be added to this site. If you want to see what I'm working on now, it'll be at ThisGen.

Xebra Delta continues, narrowed

Xebra Delta continues, narrowed in scope. The EAP and infrastructure exercise work - dam emergency action plans, hazmat facilities, the kind of multi-PSAP infrastructure scenarios most centers don't get to drill - stays independent. That work was carved out explicitly when I joined ThisGen. If your agency has an EAP gap and needs PSAP-side exercise development, that conversation still happens through Xebra Delta.

The monthly in-service subscription and the agency-branded custom exercise products that used to live on this site have been retired. The Infrastructure Training Series stays, and so does the contact path for EAP/EOP engagements.

One thing about the move

I want to say one thing about the move itself.

Going from practitioner-built free resource to a vendor role is the exact transition the community is right to be skeptical of. I've watched people make that jump and lose the voice that made them worth listening to in the first place. I don't intend to do that. The reason BTC worked is that it was written by someone who's still answering the phones, or who just was. I've left the floor, but I haven't left the perspective.

If I start sounding like a brochure, tell me.

Thanks to everyone who used these exercises, sent feedback, or shared them with a coworker. You're the reason there are 46 of them and not three.

Matt
Matthew Brooks · Xebra Delta